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Handles the first essentials at once
WiFi, house information, morning coffee and something to do are already covered.Makes the property feel coordinated
Instead of adding guest details one at a time, the set creates a consistent visual language across the house.Reduces practical friction
Guests have an obvious place to find WiFi and property information without immediately sending a message.Improves things guests already use
A book, mugs, cards and WiFi information all have a natural reason to exist in the house.Makes a strong starting point for a new rental
For a launch, refresh or rebrand, it handles several of the most visible guest-facing details in one order.
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WiFi Board near the entry, kitchen or welcome area
House Book on the coffee table or kitchen island
House Pour Mugs beside the coffee station
House Deck on the game shelf, bar cart or living-room table
Set up before the property’s first guests arrive
Added during a rental refresh or rebrand
Used to replace mismatched or temporary guest supplies
Built on later with additional House Pour, Little Guest and Guest Comfort pieces
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A personalized WiFi display with your network information, paired with a natural oiled-oak stand.
One 8 × 8 in custom guest guide organized around the information your guests need during the stay.
One custom deck of playing cards personalized with your property details.
Four coordinated oversized coffee mugs personalized for your house and individually numbered for guests.
All four pieces are customized as part of the same property setup.
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The pieces are designed to coordinate, but they do not need to be displayed together.
We recommend placing each one where guests will naturally use it:
WiFi Board
Entry table, kitchen counter, guest-information area or coffee station.House Book
Coffee table, living room, kitchen island or welcome area.House Pour Coffee Mugs
Beside the coffee maker or on open kitchen shelving.House Deck
Coffee table, game shelf, rainy-day cabinet or bar area.The goal is not to create one large welcome display.
It’s to make useful guest details feel naturally built into the house.
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After you click Add to Cart, you’ll be prompted to provide the property information needed for the set.
Depending on the piece, this may include:
Property name
Property coordinates
Full property address
WiFi network name
WiFi password
If you don’t know your coordinates, provide the full property address and we’ll find and format them for you.
For The House Book, you’ll receive a separate House Book Intake Form after purchase.
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You do not need to write a finished guest guide yourself.
After purchase, we’ll email you a guided intake form for the information you’d like included in The House Book.
You can send:
Bullet points
Listing information
Existing guest messages
Check-in and checkout instructions
House rules
Amenity notes
WiFi information
Local recommendations
Rough notes that simply need organizing
If a section doesn’t apply to your property, enter N/A.
We’ll organize the information into a polished, guest-ready House Book.
And I would remove the current live-page sentence saying blank fields may be filled with placeholder/sample text. That weakens the reassurance of a custom product.
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1. Build your set
Choose The Welcome Starter Set and submit the initial property information during checkout.2. Complete your House Book Intake Form
We’ll email the form after purchase so you can provide the information for your custom guest guide.3. We create your designs
Your property details are formatted consistently across the products.4. Receive your digital proof
You’ll see how the personalization will appear before production begins.5. Review + approve
Check all names, numbers, coordinates, WiFi information and layouts carefully.6. Production begins
Nothing moves into production until the proof has been approved. -
A digital proof will be sent to the email address used with your order.
Please carefully review:
Property name
WiFi network + password
Coordinates
Addresses
Guest numbering
House Book information
Spelling
Layout
Production will not begin until you approve your proof.
Once approved and moved into production, changes may no longer be possible.
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Production begins after your digital proof has been approved.
The live listing currently estimates approximately 2–3 days for production. Shipping cost and delivery timing vary by destination and are calculated at checkout.
Because the Starter Set contains several different product types, your items may be produced and delivered in separate packages.
I would keep that sentence prominent. Otherwise someone could receive the mugs first and think half their order is missing.
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Because the Welcome Starter Set is customized specifically for your property, returns and exchanges are not accepted for personalization errors approved during proofing.
Please inspect each component after delivery.
The current policy asks customers to report damage within 14 days of delivery and include clear photographs of both the damaged product and its packaging.
